Outsourced HR Services
For small or medium-sized business owners and leaders, investing in a dedicated HR resource is difficult to justify until your organisation has reached a critical mass. There are multiple costs to juggle and this is often not the highest priority. However doing it yourself may also not be viable.
That’s where Mahler Marrow Consulting comes in.
Drawing on 30 years HR experience, across multiple sectors, I step in to be your HR department. Having operated in standalone HR roles, I am pragmatic and business focused with the ability to work at pace and pivot quickly.
I will always start by getting to know you and your business, asking questions, listening and observing, to understand your pain points and priorities.
Typical Priority Areas
HR Compliance and Best Practice
Do you have the appropriate policies and processes in place? Do you feel legally exposed?
Legislative Changes
Are you worried about all the changes to employment legislation without the bandwidth or capacity to do anything about them?
Line Manager Capability
Are line managers equipped to effectively deliver through their people?
Performance Management
Is performance management or lack of, causing your business to be less effective than it could be?
Employee Behaviours
Do behaviours meet your expectations? Are you dealing with challenging behaviours?
Absence Management
Do you have appropriate processes in place to manage absence? How are your absence levels? Do managers manager absence?
HR Records
Are you finding that record keeping is becoming hard to handle or you lack accurate HR information?
Recruitment
Are you trying to manage recruitment on top of everything else?
Ad-hoc HR Activity
Do you need someone who can take the pain away from you and your senior team and just knows what to do?
Ways Our Clients Work with Mahler Marrow Consulting
There are no lengthy tie-ins for outsourced HR clients. I believe that my work speaks for itself. A client relationship should be based on mutual trust and respect, not forced and begrudging. There are primarily two ways clients can engage with me for outsourced HR services:
Retained Package
Maximum number of hours or days per month agreed which can be used throughout the month. A standard monthly fee is paid.
Block of Hours
For a very flexible approach, a block of hours can be purchased and paid for to be used within 6 or 12 months, depending on the amount of hours. If you run out, just buy some more!
Outsourced HR Case Study
Engaged by a boutique hedge fund business to provide light touch HR support and free up the founder and senior team.
Benefits to the business include:
- Conducted initial gap analysis to identify key priorities
- Ensured the approach to HR was compliant with robust processes and appropriate policies in place
- Implemented an HR system to reduce reliance on spreadsheets and create reliable data to support regulatory requirements (eg. training compliance)
- Supported ongoing recruitment and onboarding requirements
- Implemented new benefits platform
- Ensured contracts and policies were legally compliant and up to date
- Acted as an expert advisor to senior managers on all HR matters
If you would like to have a chat about how I could support your business, leaving you free to focus on business goals without the risk of costly and time-consuming legal challenges (among other things), why not get in touch for an introductory call, with no obligation and complete confidentiality assured
Feedback from our Clients
It is a privilege to have worked with so many distinguished and leading figures in business, their people and many individuals transitioning in their careers and life. It is an even bigger privilege to hear their feedback.
We engaged Sarah to support us in shaping our culture as an employer. Sarah listened to the brief and conducted a thorough review, encompassing multiple stakeholder input. The output delivered was to a very high standard and exactly what we needed. As well as sharing insight and best practice, Sarah’s report provided us with immediate recommendations and a practical plan for longer-term implementation. Sarah is professional and credible and we intend to continue working with her.
Ian O'Neill, Managing Director
Linnk Group
As an HR Director, Sarah is a valued and trusted advisor with a commercial and strategic outlook. She shows a genuine interest in the business operation and develops HR initiatives which support and drive business goals. Whilst working as part of my leadership team, as part of a very broad remit, Sarah successfully introduced an employee engagement strategy which increased engagement levels by 9% year on year, she achieved significant savings through efficient benefits management and developed an award-nominated apprenticeship programme. I particularly value Sarah's integrity, adaptability and ability to listen and challenge.
Andrew Preston
CEO, Geometric Results International Limited
Sarah’s enormous and highly varied sector experience allows clients to benefit from a smart, considered and strategic approach. Her calm, considered style and ability to balance tactical delivery with a big picture focus is a potent and effective mix. From engagement and complex legislative roll-outs to tackling modern slavery, I doubt there is a people initiative left that Sarah has not made a difference to.
Marketing Director
Private Equity backed business
I had the pleasure of working with Sarah as we established IP House’s presence in the UK. She played a key role in helping us build the right HR framework and navigate the local landscape with professionalism and care. From day one, Sarah brought sound judgment, reliability, and a calm, solutions-focused approach to every situation. She was collaborative, steady under pressure, and always approached her work with integrity and balance. I’m very grateful for her support and would highly recommend her to any organization looking for an experienced and thoughtful HR professional.